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New QEH Five Year Strategy

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Monday, 8 June, 2020
james wild mp QEH king's lynn 5 year plan

New five-year strategy for QEH will improve the lives of patients, staff and the community in King’s Lynn and West Norfolk.

On Monday 8th June the Queen Elizabeth Hospital in King's Lynn formally launched their new five-year strategy, setting out their ambitions for the near future. 

James Wild MP, said - 

I welcome this statement of ambition from the dedicated team at QEH. 

Despite recent events, the hospital is as determined as ever to improve care for patients and working conditions for NHS staff. 

This is a clear strategy to improve health and clinical outcomes in West Norfolk for patients and to strengthen staff engagement. I will continue to play my part in supporting Team QEH in delivering this vision."

The strategy focuses on three main areas: (1) Quality; (2) Engagement; and (3) Healthy Lives (QEH for short) and calls on the hospital to:

  • consistently provide safe and compassionate care for patients and their families;
  • modernise facilities;
  • strengthen staff engagement to create an open culture;
  • work with patients and system partners to improve patient pathways and ensure future financial and clinical sustainability;
  • support patients to improve health and clinical outcomes; and
  • maximise opportunities for staff to achieve their true potential so they can deliver outstanding care. 

The strategy has been developed following an eight-month engagement period where the Trust worked closely with the local community, other partners, Governors, staff and volunteers to understand what they want from their local hospital.

Chairman of the Trust, Professor Steve Barnett, said: “We want to be become the best rural District General Hospital for patient and staff experience and the launch of our new strategy today builds on the good progress we have made to date.”

The strategy lays out the organisation’s plans from 2020-2025 and highlights the milestones the Trust wants to achieve each year, with the ultimate goal being the Trust’s removal from special measures and then being rated ‘outstanding’ by the CQC in 2025. You can read the strategy in full here.

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